Our standard brown card board box is 8x6x4 inches, for up to 7 packs. Beyond 8 packs we use standard USPS priority mail white box with above same dimensions. If you order 11-20 packs expect in a USPS priority mail shoe box 14x7x6 inches. In most cases none of these boxes may not fit in your regular mail box. So check your mail holding box or at your door, or rental/leasing office.
The USPS tracking says it’s delivered but I don’t have it. Who is responsible?sweatexusa2016-02-01T09:40:00+00:00
Tricky situation. Once USPS delivered there isn’t much we can do as a vendor. That’s the reason we pay for delivery confirmation. In most cases they leave it at rental office or by mistake at a different door. You may want to coordinate with your mail carrier.
What is a Sweatex sweat pad?sweatexusa2016-02-01T09:18:24+00:00
Sweatex is designed with self sticking backing. That means you just peel off the back paper and stick inside of your shirt/blouse, in the underarm area just like a sticker. Please see instructions here.
The sticking seems to be not enough. How do I improve it?sweatexusa2016-02-01T09:10:18+00:00
In the rare case of refunds, we refund to your PayPal account, after deducting the shipping charges. For example if your order was over 8 Sweatex packs and shipping WAS free to you, we still deduct the shipping charges incurred by us.
When I received the packs they appeared bent and kind of crumpled. Do they still work ?sweatexusa2016-02-01T09:01:52+00:00